2021 – Edition 2 – Conference Preview

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The 2021 Conference Prep Edition

Registration Form | Event Information | Sponsors

March 9-12, 2021

What began decades ago as ARSA’s Annual Repair Symposium has evolved into a week-long event including executive branch briefings, grassroots legislative advocacy and world-class regulatory compliance and business content. The event provides a regular venue for members and invited guests from around the world to network and discuss issues that matter to the repair station community.

Conference Preview
The Sponsors
The Event
The Technology
Industry Calendar

Conference Preview

The Time is Now

Registration | Event Information | Sponsors

If you’ve never been to an ARSA Conference (or it’s been a while), the time is now to see what you’ve been missing.

Regular attendees will enjoy the usual great content from the comfort of home or office (or on a mobile device during a nice walk).

Featured speakers include:

  • FAA senior administration and aviation safety leaders.
  • Senator Tammy Duckworth (D-Ill.)
  • Regulatory personnel from the FAA, EASA, TCCA, ANAC, CAAC and the UK CAA
  • AAR President John Holmes
  • STS CEO PJ Anson
  • HEICO Vice President of Government and Industry Affairs Alex de Gunten
  • Oliver Wyman Partner Brian Prentice
  • A4A Senior Vice President for Legislative and Regulatory Affairs Sharon Pinkerton
  • National Office Apprenticeship Administrator John Ladd
  • The majority and minority staff of the House and Senate Aviation Subcommittees
  • VIPER President Kyle Kaiser
  • And many others (including senior ARSA team members)

Review this “special edition” of the hotline and make sure you’re registered to participate.


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The Sponsors

Going Platinum

Registration | Event Information | Sponsors

ARSA is grateful to the organizations that have once again committed to the association’s work and its members by supporting the Annual Conference. In particular, the following Platinum Level sponsors have distinguished themselves by making key elements of the event possible:


Coopesa is part of ARSA’s influential cadre of members headquartered outside the United States. For an international trade association, the company’s support and leadership exemplifies broad service to a global industry. During the Annual Conference, that service takes the form of an “Opening Salvo” panel spanning four continents. For a high-level group of Conference participants, Coopesa’s commitment makes possible the full day of government meetings held during Tuesday’s Executive to Executive Briefings. Learn more about the company at

HAECO Americas

Corporate Enterprise Member HAECO Americas has long been a dedicated supporter of ARSA. Headquartered in Greensboro, North Carolina, the company employs more than 2,000 individuals across four locations, is represented on the association’s board of directors and routinely produces value for its fellow ARSA members. This year, HAECO Americas’ sponsorship has made possible the multiple technologies used to deliver the Conference’s online content. Learn more about the company at

Moog Aircraft Group 

In addition to being a leading ARSA member, Moog is the world’s premier designer, manufacturer and integrator of flight control systems for military and commercial aircraft. The company is well represented at all of the association’s events and boasts a close working relationship with the ARSA team. In order to support good and useful relationships for the entire industry, Moog’s support for the 2021 Annual Conference makes possible the legislative engagement and advocacy of Legislative Day. Learn more about the company at

Wencor Group

Wencor Group has been a trusted partner for aerospace design, engineering, manufacturing, operations and maintenance industries and is one of ARSA’s newest corporate enterprise members. Over the past few years, Wencor has become a steadfast supporter of ARSA events and a leader on behalf of the association’s work, bolstered by the 2021 presidency of group member Gary Fortner. Wencor’s 2021 Conference sponsorship will be invested in special benefits for event attendees (stay tuned). Learn more about the company at


Good as Gold

Registration | Event Information | Sponsors

ARSA is grateful to the organizations that have once again committed to the association’s work and its members by supporting the Annual Conference. In particular, the following Gold Level sponsors have distinguished themselves by supporting key elements of the event:

Aircraft Electric Motors

Aircraft Electric Motors has long been committed to the association and service to the maintenance community through resources for engaging elected officials. Legislative Day attendees will be quite familiar with AEM, which has proudly supported ARSA’s Congressional Directories for years. In 2021, every participant in grassroots advocacy on behalf of the maintenance community will benefit from the company’s commitment, which made possible the online action center at Learn more about the company – and take a factory tour – at

Component Repair Technologies

First Aviation Services
Component Repair Technologies has supported various portions of the Annual Conference week for years. From evening receptions to hearty breakfast to advocacy resources, CRT has always been ready to commit to the needs of ARSA’s attendees. This year, the company has provided for the association’s legislative priorities resources and guidance. See the results of that investment at Learn more about the company at

First Aviation Services

First Aviation Services is always well represented – through both sponsorship and active participation – in ARSA’s events, advocacy, training and leadership. Represented on the association’s board of directors and providing continual engagement with its team on key industry matters, First Aviation represents the kind of proactive member company that drives ARSA forward. The 2021 release of the Annual Fleet & MRO Market Report will be presented thanks to the company, about which you can learn more at


The NORDAM Group, LLC is a founding member of ARSA and has been engaged in the association’s work for more than 35 years, including long-term representation on the board of directors and regular support for all of ARSA’s work. The company is one of the largest independently-owned aerospace businesses in the world and its support for the 2021 Annual Conference provides for online access to presentation resources through as well as the event platform. Learn more about NORDAM at


Seeing Value

Registration | Event Information | Sponsors

Conference sponsors represent the best of ARSA’s membership. The companies on the 2021 list are standing up for the maintenance community by supporting its premier event. See and celebrate those that have already committed.










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The Event

Direct to You

Registration | Event Information | Sponsors

The 2021 ARSA Annual Conference is the association’s most accessible event ever. The decision to move all presentations entirely online (using the same technology that powers the association’s online training program) means members and colleagues can attend from around the world while staying right at home and continue accessing content for months.

Whether you take in Conference sessions from an office desk, work station or kitchen table, the complete agenda is coming direct to you. Presentation resources, speaker information and sponsor updates will be available via the conference platform. After the event, registrants will be able to bring presentations back to life when session recordings become available.


The Speakers

Registration | Event Information | Sponsors

One benefit of an online event is the elimination of geographic boundaries. ARSA has taken advantage of this “shrinking of the globe” by collecting the most diverse group of speakers in recent memory. Spread across all four days of content, event participants will be exposed to deep insight and long experience from all corners of the association’s work.

While you should explore every part of the agenda, this year’s “Opening Salvo” panel on March 11 typifies the world class engagement of the 2021 Conference. Always a key component of the traditional Annual Repair Symposium, this year’s “conversation with the regulators” covers four continents:

Rick Domingo, Executive Director, Flight Standards Service, FAA

Dan Elgas, Manager, Strategic Policy Branch, FAA

Thomas Mickler, Washington Representative, EASA

Karl Specht, Principal Coordinator, Organisation Approvals, EASA

David Malins, Head of Airworthiness, UK CAA

Neil Williams, Safety Policy Manager, Operations, UK CAA

Jeff Phipps, Chief, Operational Airworthiness, Standards Branch, Transport Canada Civil Aviation

João Souza Dias Garcia, Manager, Operations Regulations and Support, ANAC Brazil

Li Heping, Continuous Airworthiness & Maintenance Division, Flight Standards Department, CAAC

Xue Shijun, Deputy Director General, Flight Standards Department, CAAC

To review the full agenda, click here.


Registrant Instructions

Registration | Event Information | Sponsors

Registrant invitations were sent to each individual’s email address on Friday, March 5. Conference Platform access provided in the email is unique to each participant, so if you did not receive or cannot find your copy please contact ARSA.

In general, event attendees will access content using the Annual Conference platform ( Through it they will be able to view the agenda and construct their own event itinerary, see speaker and sponsor information, download materials and rate sessions.

Technical support is available from InReach Continuing Education solutions (877.880.1335, ARSA’s team will also be able to send event notifications to attendees using the system and will communicate any emergency updates directly.


Late Registration

Registration | Event Information | Sponsors

Late registrations can be made directly via the event platform. Registration will remain open throughout the event – all attendees will get access to session recordings no matter when they join.

Click here to get started.


So You’re Not Coming?

Registration | Event Information | Sponsors

The ARSA team is putting the finishing touches on the all-online 2021 Annual Conference. As registered attendees await connection information – online platform access information coming soon – the association would like some feedback from those who have not (yet) chosen to participate.

If you’re in this group, provide some feedback in this month’s “Quick Question,” which comes with just a little “point-counterpoint” for consideration.

If the embedded survey does not appear/load, open the survey independently by visiting:

Note: The survey below is in an embedded window and you may need to scroll down within the window to see/click the “Submit” button.

Click here to see what questions have been asked and answered…and keep a lookout for more.

For more information about this or any other question, contact Brett Levanto (


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The Technology

ARSA’s Partners and Platforms

ARSA has tapped into its broad network of online content providers – contacts developed from years of providing online training and participating in remotely-produced event content – to move the 2021 Annual Conference Online. The following entities will be powering each portion of the event.

EventSquid – Participant Access

Registrants will access conference content using a custom event platform produced using EventSquid technology . The system ensures participants can easily navigate the agenda, stream content, download materials and rate their experience all in one place. If necessary ARSA’s team can deliver messages to attendees during the event directly from the conference platform.

GoToWebinar – Speaker Coordination

Presenters and panelists will interact and engage their material using LogMeIn’s GoToWebinar platform, which is also used for the association’s live online training programs. 

InReach Continuing Education Solutions – Live Stream

The discussions captured by GoToWebinar will be live streamed for event participants on the InReach platform and viewable in a web browser. Attendees will be able to navigate to the stream using the event platform and view each live session in a browser window using the same player as ARSA’s on-demand training sessions. Questions may be submitted using a forum option available in the streaming window.

Hothouse Media – Onsite Production

The filming team that captured great moments and interviews at the 2019 and 2020 Annual Conferences has returned to shepherd the 2021 Online Event. On site with the ARSA team at the Ritz-Carlton, Pentagon City, Hothouse’s team will oversee all production on site to ensure the best audio, video and entertainment possible.

See how all of these pieces fit together during the Conference from March 9-12. It starts here.


Participant Support

ARSA’s team worked hard and planned ahead to prevent issues accessing Conference content. Still, things happen.

Attendees with issues during the event should use InReach’s customer support resources:

Phone: 877.880.1335
Live Chat: Click Here.

When communicating with customer support, identify yourself as participating in ARSA’s Annual Conference.


The After Party

Session recordings will be made available to registrants – and available for purchase – after the event is over (please allow time for production). Also, ARSA’s team will work with its technology partners to create special content based on activities during the Conference.


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Industry Calendar

Conference Dates Location
ARSA Annual Conference 3/9-12/2021 Online Platform
WAI Annual Conference 3/11-12/2021 Online Platform
World Aviation Training Summit (23rd) 4/20-21/2021 Orlando, FL
Aviation Safety Infoshare 4/20-22/2021 St. Louis, MO
MRO AmericasMRO Latin America (co-located) 4/27-29/2021 Orlando, FL
NBAA Maintenance Conference 5/11-13/2021 TBD
MRO Middle East 6/TBA/2021 Dubai, UAE
MRO BEER 6/8-10/2021 Istanbul, Turkey
AEA International Convention & Trade Show 6/22-25/2021 Dallas, TX
AeroEngines Americas 6/30-7/1/2021 Dallas, TX
MRO Asia-Pacific 9/21-23/2021 Singapore
RAA 45th Annual Convention 9/25-28/2021 Phoenix, AZ
Business Aviation Convention & Exhibition (NBAA-BACE) 10/12-14/2021 Las Vegas, NV
MRO Europe 10/19-21/2021 Amsterdam, The Netherlands
MARPA Annual Conference 10/TBD/2021 TBD
EASA-FAA International Aviation Safety Conference TBD/2022 TBD

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the hotline is the monthly publication of the Aeronautical Repair Station Association (ARSA), the not-for-profit international trade association for certificated repair stations. It is for the exclusive use of ARSA members and federal employees on the ARSA mailing list. For a membership application, please call 703.739.9543 or visit For information about previous editions, submit a request through This material is provided for educational and informational purposes only. It does not constitute legal, consulting, tax or any other type of professional advice. Law, regulations, guidance and government policies change frequently. While ARSA updates this material, we do not guarantee its accuracy. In addition, the application of this material to a particular situation is always dependent on the facts and circumstances involved. The use of this material is therefore at your own risk. All content in the hotline, except where indicated otherwise, is the property of ARSA. This content may not be reproduced, distributed or displayed, nor may derivatives or presentations be created from it in whole or in part, in any manner without the prior written consent of ARSA. ARSA grants its members a non-exclusive license to reproduce the content of the hotline. Employees of member organizations are the only parties authorized to receive a duplicate of the hotline. ARSA reserves all remaining rights and will use any means necessary to protect its intellectual property.

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