Don’t Take ARSA’s Word For It – the RSQM
The association strives to provide members with a broad range of benefits to improve the business of repair stations. Whether in advocacy efforts on Capitol Hill and in the halls of government agencies, or through training, publications (model manuals, forms, supplements) and web-based resources (AVMRO.arsa.org), ARSA works to make you better.
You don’t have to take ARSA’s word for it, though. From time to time, staff members receive feedback or endorsements from members who have taken advantage of all the association has to offer. Read a testimonial about the value of the model repair station quality manual (RSQM), then hit the publications page and ensure yours is up-to-date:
I am the Accountable Manager at Texas Pneumatic Systems. Back when the big 145 changes occurred at the beginning of 2004 I worked with [ARSA Executive Director] Sarah [MacLeod] extensively during the creation of the first Model RSQM. We are probably the first Repair Station to utilize the Model RSQM. Eleven years later we still use the manual with its corresponding revisions. One of the many beauties of the Model RSQM is ARSA continually revises it as rules change, saving us a lot of research time and preventing potential audit findings.
The biggest endorsement comes second hand from my PMI. Because the Model Manual is well laid out and covers all the requirements he has told me the manual is complete and easy to review and accept. He likes it so much that when he is working with repair stations that have manual problems he recommends that they buy the Model RSQM. His logic is that if they buy the model he will have less review time and it will be quicker and easier for the repair station to have a compliant manual. He has told me many of his repair stations that have bought the Model RSQM based on his recommendation have thanked him for it later.
Texas Pneumatic Systems