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Don’t Take ARSA’s Word For It – Member Feedback

The association focuses its energy on serving the aviation community. Most of ARSA’s success stems from showing rather than telling; new members predominantly come through referrals and recommendations, and old ones return because of years-long experience in the association’s value.

Occasionally, the team shares evidence of its impact on those who depend on ARSA as an “insurance policy” against an uncertain world. Don’t take our word for it…listen to some of the feedback provided to this year’s member survey:

How satisfied are you with your ARSA membership (1=Not at all satisfied; 5=Extremely satisfied)?

93 responses; Average score: 4.55

Open ended comments:

A voice to speak on behalf of all Repair Stations is priceless.

Always very helpful with regulatory questions.

ARSA is consistent. There is a lot of inconsistency elsewhere these days.

ARSA provides an excellent cross-section of regulatory and practical aviation maintenance issues, training, and compliance methods. The political nature of the industry is the major downside…Repair Stations are expected to do more with less!

ARSA seems to be my main source for regulatory changes to our industry. Without ARSA, I may never find out about regulatory changes until it’s too late.

ARSA was very helpful with the pandemic explanation detail with money and working with the United States to get funds.

ARSA works on issues that benefit us as well as the entire industry. They understand (and communicate) that the things we need will take years to achieve. It’s all about keeping the pressure on and engaging the system on topics that can generate results for the membership.

Gives us confidence and peace of mind to have ARSA’s knowledge and history of backing small business’s especially regarding regulatory guidance and enforcement.

Good support when needed, a positive organization for the industry with training and advocacy.

Some more feedback you can trust...

9/10/15 - The RSQM

The association strives to provide members with a broad range of benefits to improve the business of repair stations. Whether in advocacy efforts on Capitol Hill and in the halls of government agencies, or through training, publications (model manuals, forms, supplements) and web-based resources (AVMRO.arsa.org), ARSA works to make you better.

You don’t have to take ARSA’s word for it, though. From time to time, staff members receive feedback or endorsements from members who have taken advantage of all the association has to offer. Read a testimonial about the value of the model repair station quality manual (RSQM), then hit the publications page and ensure yours is up-to-date:

I am the Accountable Manager at Texas Pneumatic Systems. Back when the big 145 changes occurred at the beginning of 2004 I worked with [ARSA Executive Director] Sarah [MacLeod] extensively during the creation of the first Model RSQM.  We are probably the first Repair Station to utilize the Model RSQM.  Eleven years later we still use the manual with its corresponding revisions. One of the many beauties of the Model RSQM is ARSA continually revises it as rules change, saving us a lot of research time and preventing potential audit findings.

The biggest endorsement comes second hand from my PMI. Because the Model Manual is well laid out and covers all the requirements he has told me the manual is complete and easy to review and accept. He likes it so much that when he is working with repair stations that have manual problems he recommends that they buy the Model RSQM.  His logic is that if they buy the model he will have less review time and it will be quicker and easier for the repair station to have a compliant manual. He has told me many of his repair stations that have bought the Model RSQM based on his recommendation have thanked him for it later.

Rich Simmons
Texas Pneumatic Systems
www.txps.com



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