Join ARSA Ask ARSA Pay ARSA

Product Support Survey for Maintenance Providers

ARSA has partnered with the International Air Transport Association (IATA) to survey the industry delegation under the Airbus or Boeing product support frameworks (Airbus Supplier Support Conditions – (SSC) and Boeing Product Support Assurance Agreement – (PSAA)). An additional survey targeted at air carrier personnel will follow.

In “Reviving the Commercial Aircraft Supply Chain,” co-released by the International Air Transport Association and Oliver Wyman in October 2025, these “contractual enablers” available to aircraft owners and operators (airlines) and their maintenance providers are an important tool for industry to address supply chain imbalances and build future resiliency.

Help both associations gather experiences with (and raise awareness of) these frameworks by completing this short survey. For more information, contact ARSA.

Note: These “delegations” are NOT those provided for and under 14 CFR. This survey tests the industry’s knowledge of delegations available to the airlines towards their contracted maintenance providers through the product support frameworks of Boeing (the PSAA) and Airbus (the SSC).

If the embedded survey (which may require scrolling to complete) does not appear or function, go to: https://www.surveymonkey.com/r/TCholderproductsupport.

 



More from ARSA

Help DOT Assess FAA Consistency

ARSA calls on its repair station members to assist the Department of Transportation’s Office of Inspector General’s (OIG) audit of the FAA. Congress’ May 2024 reauthorization of the agency required the…Read More

Industry Guides FAA Towards Mutual International Acceptance

On April 13, ARSA and a group of aerospace trade associations provided the FAA with feedback on a rulemaking plan to establish international flexibility in the U.S. aviation safety rules.…Read More

Levanto Voices Conference Highlights

On March 30, AviationWeek’s MRO Podcast published its recap discussion of ARSA’s 2026 Annual Conference. Vice President of Operations Brett Levanto joined Editors Lee Ann Shay and Sean Broderick to…Read More

Protect Your Inbox (and ARSA’s Reputation)

On April 7, ARSA learned of a SPAM email sent using a team member’s credentials with the subject “Kimberly Dimmick shared Aeronautical_Repair_Station_Invoice” with you”. This message is not legitimate. What to…Read More

Surveying to Update Knowledge Test

FAA testing contractor PSI Services is conducting a survey of aviation maintenance professionals actively exercising mechanic certificate privileges. Results will support ongoing improvements to the agency’s knowledge test, particularly test…Read More
ARSA