Join ARSA Ask ARSA Pay ARSA

ARSA Urges SBA Review of Maintenance Manual Availability

ARSA has filed a comment with the U.S. Small Business Administration National Ombudsman’s office urging it to review the Federal Aviation Administration’s (FAA) inconsistent enforcement of rules relating to availability of maintenance manuals.

The ombudsman’s mission is to assist small businesses that experience excessive or unfair federal regulatory enforcement actions, such as repetitive audits or investigations, excessive fines, penalties, threats, retaliation or other unfair actions by a federal agency.

ARSA’s comment (effectively a complaint designed to initiate the ombudsman’s review of an issue) requests that SBA investigate the FAA’s aggressive enforcement of the requirement that repair stations possess “current” versions of maintenance manuals (14 CFR. § 145.109(d)) while the agency fails to enforce the regulation requiring design approval holders (i.e., manufacturers) to create and make that same maintenance data available (14 CFR. § 21.50(b)).  Due to this inequity, many repair station small businesses face unnecessary administrative and financial burdens and significant loss of business opportunities.

While the ombudsman’s office does not have the authority to change FAA policy, it can investigate small business issues and work with regulatory agencies to resolve matters. Additionally, the ombudsman’s annual report to Congress highlights unfair regulatory activities and can lay the foundation for legislative queries and action.

“ARSA has attempted to work with the FAA for more than three decades to bring consistency to the agency’s application of its rules. Unfortunately, our concerns have failed to elicit serious consideration or any discernible action,” ARSA Executive Director Sarah MacLeod said.

“We’re left with no choice but to use every available avenue to spotlight the agency’s failure to act and to make other agencies in the executive branch and the Congress aware of how FAA’s inequities are hurting small businesses,” MacLeod said.

ARSA has developed a toolkit to assist individual companies in filing similar comments with the SBA national ombudsman. To access it, click here.

To review ARSA’s complete comment, click here.



More from ARSA

Good Maintenance Cheer this Holiday Season

The office of ARSA’s management firm will be closed from Dec. 24, 2024 to Jan. 2, 2025. Periodicals will not be distributed on these dates, but the association continues collecting…Read More

FAA Requires Foreign D&A Testing by 2027

On Dec. 18, the U.S. Federal Register published the FAA’s long-awaited final rule expanding drug and alcohol testing requirements to repair station personnel outside the United States. The new rule…Read More

Don’t Be Ignored – STC Audit Survey

Congress’ May 2024 reauthorization of the FAA, requires the Department of Transportation’s Office of Inspector General (OIG) to audit the FAA’s Flight Standards and Aircraft Certification Services (see P.L. 118-63,…Read More

2025 ARSA Annual Conference

March 18-21, 2025 Event Information | Registration | Hotel  Arlington, Virginia and Washington, D.C. with Livestream Options for Online Participants Experience the international aerospace maintenance community’s premier event. Join ARSA members…Read More

Clarifying (by Dividing) Recordkeeping Guidance

On Nov. 19, ARSA submitted a pair of draft advisory circulars for FAA consideration to replace its proposed update to AC 43-9, Maintenance Records. The documents divide overlapping responsibilities previously…Read More
ARSA