ARSA on the Road: Miami Aviation and a Great Speaker Gift

ARSA Executive Vice President Christian A. Klein braved South Florida’s summer heat last week and traveled to Miami to speak at the Greater Miami Aviation Association’s (GMAA) member luncheon on July 10.

Greater Miami Aviation Association

GMAA is one of the nation’s oldest aviation organizations, tracing its origins back to 1927. Among other things, the group serves as a forum for members of Miami’s aviation community to support workforce development, share knowledge, network, collaborate, and build public awareness about the aviation industry and its economic impact.

Klein provided GMAA members an overview of economic trends and policy issues impacting the aviation maintenance industry, as well as an update on recent ARSA activities. He also shared findings of association economic analyses that underscore the industry’s impact in the sunshine state. Florida has 574 repair stations (one out of every seven in the United States) that employ more than 18,000 people and contribute more than $2 billion annually to the state’s economy. He also pointed out that more than 300 repair stations in Florida have approval from the European Aviation Safety Agency (the most in any state), underscoring the significant impact of international trade.

Klein’s appearance at the GMAA meeting was made possible by the generous support of ARSA corporate member AAR, which sponsored the lunch. He was recognized for his appearance with one of the great speaker gifts the association’s team has seen: a desk display/business card holder in the form of a vertical stabilizer bearing the ARSA logo (visible in the embedded tweet above).

As part of Klein’s visit, ARSA also coordinated a meeting with staff from the offices of Florida’s U.S. senators and Miami-area members of Congress. The meeting, which was hosted by HEICO, included a briefing on economic and policy issues, a roundtable conversation with ARSA members in Miami and a tour HEICO’s facilities.

Previously from ARSA...

7/28/15 - Klein in the Golden State

July 28, 2015

From July 20-24, ARSA Executive Vice President Christian A. Klein carried the association’s flag to Southern California. During his four days on the west coast, Klein met with current and potential members during an outreach event in Los Angeles co-sponsored by PPG Aerospace and Fortner Engineering and then was the keynote speaker at the kickoff  the 10th annual Quantum User Exchange Group (QUE Group) conference in San Diego.

Klein gave Los Angeles outreach event attendees – which included congressional staff from the office of Rep. Tony Cardenas (D-Calif.) – an overview of ARSA activities and member benefits.  The concerns expressed by attendees about the skilled technical worker shortage in particular underscored the importance of the association’s focus on the next generation of aviation professionals.

Klein told attendees at the QUE Group conference that the state of the aviation maintenance industry is strong but that there are clear risks on the horizon.  He noted in particular the skilled technical workforce shortage, unnecessary and overlapping regulatory burdens from civil aviation authorities, micromanagement by Congress in the context of FAA reauthorization and political hostility to free trade.

However, Klein said, all these risks could be mitigated and managed by effective engagement by industry leaders.  Klein then described the best ways to engage with key audiences, including lawmakers, regulators, workers and local government and school officials.  He also discussed the many tools that ARSA provides to support engagement, including, the association’s go-to site about the industry for journalists, policymakers and the general public, and, the association’s grassroots action site.

Klein also played the association’s new documentary about the aviation maintenance, “You Can’t Fly Without Us”, which is playing on PBS stations around the country.  He encouraged the audience to use the video as part of outreach efforts.

ARSA was grateful for the opportunity to participate in the QUE Group conference.  To learn more about Component Control and ARSA’s other preferred providers, click here.

The QUE Group promotes Quantum Control software, one of the core products produced by ARSA preferred provider Component Control, and hosts annual conferences focused on the daily operation of aviation businesses. Quantum Control is a fully integrated business software solution developed for MRO and aviation logistics organizations. Aviation industry experts, Quantum Control users and Component Control staff participated in conference presentations, round-table discussion and software demonstrations.

6/15/15 -  Filler Moderates at FAA-EASA Conference

June 15, 2015

On June 11, ARSA’s Managing Director and General Counsel Marshall S. Filler moderated the maintenance panel at the 2015 FAA-EASA Conference in Brussels, Belgium. Joined by regulators and industry representatives, the discussion addressed interim and long-range mechanisms to reduce redundant requirements and surveillance activities for Approved Maintenance Organizations (AMOs).

In addition to Filler, the panelists were:

  • Juan Anton, Maintenance Regulations Section Manager, EASA
  • Steve Douglas, Manager Aircraft Maintenance Division, FAA
  • Flavio Izzo, EAQG MRO Relationship Growth Str. Leader, International Aerospace Quality Group (IAQG)
  • Todd Duncan, Chairman, Duncan Aviation
  • Rainer Lindau, VP Quality Management, Lufthansa Technik

Though the group’s suggestions covered a broad range of strategies, many focused on involvement by the International Civil Aviation Organization (ICAO) or some other body that could play the role as single oversight authority. Specific proposals included development of guidance, creation of oversight networks and establishment of more international agreements for joint certification and surveillance.

The association’s leadership in the important discussions of international maintenance issues is leverage for every ARSA member to help build a healthy, global future for the industry. Keep track of aviation industry events by visiting the association’s industry calendar.

5/19/15 - Levanto in Cleveland for RAA, CRT


May 19, 2105

On May 13, ARSA’s Vice President of Communications Brett Levanto presented at the Regional Airline Association’s (RAA) 40th Annual Convention in Cleveland, Ohio. Levanto was joined by Amy Kienast, vice president of the Aviation Technician Education Council (ATEC) and career director at MIAT College of Technology, to discuss Policy Solutions for a Stronger Technical Workforce.

The panel discussion was developed based on the jointly-released study of the same name performed by researchers at the College of William and Mary. In addition to the analysis presented in the original report, Levanto and Kienast explored a series of initiatives intended to help grow the aviation workforce of the future. The pair not only described the work undertaking by ARSA and ATEC, they also outlined steps for industry members to strengthen their own talent pipelines.

To see the presentation, and learn what your business can do to shore up future talent, visit

Click the image to visit the RAA Convention Website

Click the image to visit the RAA Convention Website

Levanto took advantage of his visit to the Buckeye State by touring Component Repair Technologies’ facility in Mentor, Ohio. At CRT, he was able to see first-hand the world-class aviation workforce discussed at the RAA convention. Through dedication to its people and commitment to excellence, CRT has forged a place as both a vital part of the global aviation community and a leading employer in its own community.

An artistic adornment greets visitors to CRT's Mentor, Ohio facility.

An artistic adornment greets visitors to CRT’s Mentor, Ohio facility.

For CRT, empowering its people is a key facet of its dedication to customer service. A sign on the wall reminds each employee: “Our signatures are a reflection of our commitment to quality.”

CRT seeks to personally connect each technician to the repair station's reputation for quality.

CRT seeks to personally connect each technician to the repair station’s reputation for quality.

This “on the road” experience is vital to connecting Washington policy with business reality. Contact us to learn how to bring the association to your facility and show off your commitment to the flying public.

4/21/15 - MRO Americas


April 21, 2015

From April 14-16, Miami was the center of the aviation maintenance world. On the exhibit floor and in the lecture halls, ARSA was there.

Vice President of Operations Crystal Maguire and Director of Operations Brett Levanto attended Aviation Week’s MRO Americas. They visited association members, met with industry and media allies and took in the energy of the Aerospace Maintenance Competition (AMC).

Of course, the association also provided substantive value to the event’s agenda; Managing Director and General Counsel Marshall Filler joined the Tuesday-afternoon panel “Regs and Reality – The Status of the FAA’s Plans for the Future.” Alongside representatives from the industry, the FAA and ICAO, Filler brought his decades of experience to the table as the group explored how to better deal with safety challenges facing commercial aviation.

The association has invested considerable effort championing the value of event attendance. Whether through the voice of Executive Director Sarah MacLeod or on AviationPros or in the discussions on Aviation Week’s IdeaXchange forum, the message is clear: the business of the aviation community cannot be done without the personal interaction possible at professional events.

Getting out of the office is a great way to get things done.

“We’re a tiny piece of the big work of keeping the world flying safely,” Levanto said. “Here [at MRO Americas] we can put ourselves right in the middle of everything. Not only is it professionally rewarding, it’s personally gratifying to be face-to-face with the industry members whose work is so vital to our lives and livelihoods.”

Levanto and Maguire were on hand to celebrate AMC’s victors during the competition’s awards ceremony on April 16. Recognition was given to teams across six categories in a series of events that tested the skill, stamina and focus of both the professional mechanics and AMT students who had come to Miami to compete.

At an event like MRO Americas, the work of the association comes together. Through personal engagement and substantive excellence, ARSA represents the interests of the aviation community from the convention hall to the maintenance line.

Walk in ARSA’s shoes; click here see the photos from MRO Americas 2015.

Walk in ARSA’s shoes; click here see the photos from MRO Americas 2015.

7/22/14 - Dassault Falcon Facility Visit

July 22, 2014

The call comes in from Fort Lauderdale. On the other end of the line, a customer details how the tropical and humid Florida air has caused corrosion on a private jet engine. They request immediate assistance with a turnaround timeframe of 24 hours.  The order is taken; the phone is clicked back on the receiver. The planning and scheduling department at Wilmington, Delaware- based Dassault Falcon repair station gears up. It’s time to get to work.

On July 16, ARSA staff took a road trip to Dassault Falcon to engage with a great member and get a firsthand look at how busy their day-to-day operations are. With servicing capabilities for all Falcon models within any of their four large hangar bays totaling more than 300,000 square feet, there are a multitude of work orders on their road to completion. An international list of repair station certificates allows for an expansive customer base that ensures these facilities are bustling around the clock. The heavy service center is open 24/7 and its employees work day and night to accommodate rush orders and time zone differences for international clients.

IMG_6952Constant attention creates a product that is 100 percent safe before it goes out the door. “The audits are a continuous process,” said Ron Crosler, quality assurance supervisor. “They never stop.” With the Federal Aviation Administration (FAA) within their walls five to six times a year and European Aviation Safety Agency (EASA) once a quarter, they have easily 50 audits a year when combined with internal audits as well.  One work order takes up half a row of a filing cabinet, demonstrating the painstaking documentation required to ensure safety and compliance.

Whether ARSA staff was getting a demonstration of how the station receives parts, observing mechanics identifying corrosion on an aircraft, or watching the painting of a private jet, it was a great opportunity to interact with what Michel Menard, vice president and general manager, called the “most complex business environment you can find.” After receiving a firsthand account of their offering of an extensive collection of world-class services, ARSA’s pride to work with Dassault Falcon was further solidified. After all, as Menard said, “If it can be done to an airplane, we can do it here.”

ARSA works every day on behalf of our members and we will take every opportunity to engage with them. Got a story to tell? Contact us, we can help.

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